The image-by-image description function doesn't work

When using the describe by image function on the page.

An error of this kind constantly appears.
The task 402a8e76-48f7-4749-a523-8b37f9011308 has stopped being processed after 9.035552 sec.

@MikeZ4
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFAPPS-6452

@MikeZ4

This issue will be addressed in the upcoming release of the app, which is expected to be launched this month.

Hello, @MikeZ4 . Could you please check the updates applied to resolve stopped tasks for the Image Description app?

Upon utilizing the “describe by image” feature on the page named Online Images Descriptions, the following error often occurs: *“The task 402a8e76-48f7-4749-a523-8b37f9011308 has stopped being processed after 9.035552 sec.” The implication is that either the system is timing out or there is a processing error, rather than properly creating the image description.

@williamclark

Please take a look at this screenshot image.png (100.6 KB). Could you please share exact steps to reproduce the issue along with the problematic file?