Some characters are added to the file when it is converted by Aspose (132320)

Aspose.Words App Product Family
1

Some characters are added to the file when it is converted by Aspose.

aspose error.png (24.8 KB)
LGB BR-000027 - 2 - LGB BSB.docx (612.5 KB)

2

@everaldo
Thank you for the feedback. We appreciate your interest in our product.

We understand that extra characters are appearing in your document after conversion. To investigate this font/encoding issue, could you please attach the original .docx file you tried to convert and, if possible, the resulting file you received? This will allow our team to examine the content and determine the cause.

We will forward the details to our specialists for a thorough analysis.

We apologize for any inconvenience caused.

3

@everaldo
Thanks for your feedback.

We apologize for any inconvenience caused.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID: APPS-3458

As soon as this issue is resolved, you will be notified via this forum thread.

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

If you have any other questions, please write to us.
We will be glad to be of service to you.