GLTF to OBJ failure

Aspose.3D App Product Family
1

First post here. Conversion of GLTF (with .bin file) to OBJ (with and without associated texture) failed. Error: “Oops! An error has occurred.” The files are not too large. Does anyone know of a workaround, a solution or an alternative method of conversion?

2

@thomcomstock

Could you please share the problematic GLTF file? We’ll then investigate it at our end.

3

Absolutely. How do I upload it for your perusal?

4

@thomcomstock

You can compress the source file into ZIP format and upload it here. If the file is large, you can upload it to a cloud storage service, such as Google Drive, and share the link here.

5

The links to the two files are as follows:

https://www.dropbox.com/scl/fi/03mg64i23zo5par4cza43/ichthyosaur_vertebra.zip?rlkey=yx7aqi7v3fukl3x9nsxxz9qzz&st=51xp4nzc&dl=0

https://www.dropbox.com/scl/fi/2sv4sc1pe7bdhkpp4g517/fossilized_shark_vertebrae_double_holed.zip?rlkey=5qhiqagqswkcikb3tc1p3bxqm&st=u4479o5y&dl=0

I appreciate your efforts,

Thom

1 Like
6

@thomcomstock
This issue is reproduced at our end using this GLTF to OBJ conversion application. We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): THREEDAPP-2093
1 Like
7

Your “Free Support Policies” is as delightful as it is amazingly rare. My delight is not so much that it benefits me at this time, but in that it is a wonderful example of how all “business” should be organized. Optimally, we can one day dispense with the concept of work for money and turn instead to play for advancement of humanity. Sorry, I do go on. Thank you very much for your help.

1 Like
8

When might I expect a notification about my ticket?

9

@thomcomstock

THREEDAPP-2093 is still under investigation.