HI
I was converting DXF files to PDF and reached the limit so purchased the Premium Plan today. It still says I have exceeded the limit and to purchase a Plan.
Email is: kevin@burntthumbgroup.co.nz
@KBill
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): CADAPP-2081
We’ve double-checked on our end, and it appears that the premium test user does not have any limitations. If you are still encountering issues after logging back in, could you kindly provide a screenshot of the error? This will help us assist you more effectively.