Conversionissue - internal server error [500]. 2023-09-05t10:37:58.457z

Aspose.CAD App Product Family
1

4d3cf34b-f1f3-4feb-9d44-edea95632c45

Originated From: https://products.aspose.app/cad/conversion/navigation/errorReportForm

Exception:

Title: Conversionissue - Internal Server Error [500]. 2023-09-05T10:37:58.457Z

Detail: {“FileName”:“”,“SessionId”:“4d3cf34b-f1f3-4feb-9d44-edea95632c45”,“IsError”:true,“StatusCode”:500,“Message”:“Aspose.CAD.CadExceptions.ImageLoadException: Drawing loading failed: Can not open a drawing. The drawing might be broken or file format may be not supported at the moment.\n —> Aspose.CAD.CadExceptions.ImageLoadException: Can not open a drawing. The drawing might be broken or file format may be not supported at the moment.\n at Aspose.CAD.Image.LoadImage(StreamContainer streamContainer, LoadOptions loadOptions)\n — End of inner exception stack trace —\n at Aspose.CAD.Image.LoadImage(StreamContainer streamContainer, LoadOptions loadOptions)\n at Aspose.App.Controllers.CAD.CadControllerBase.LoadImageAsync(ProcessingFileInfo doc, CancellationToken cancellationToken) in /app/src/Aspose.App.API/Controllers/CAD/CadControllerBase.cs:line 178\n at Aspose.App.Controllers.CAD.CadControllerBase.<>c__DisplayClass10_0.<b__0>d.MoveNext() in /app/src/Aspose.App.API/Controllers/CAD/CadControllerBase.cs:line 82\n— End of stack trace from previous location —\n at Aspose.App.Controllers.CAD.CadControllerBase.WithTimeoutAsync[T](Func2 executor, CancellationToken requestCancellationToken) in /app/src/Aspose.App.API/Controllers/CAD/CadControllerBase.cs:line 137\n at Aspose.App.Controllers.CAD.ConversionController.Convert(ConversionRequest request, CancellationToken cancellationToken) in /app/src/Aspose.App.API/Controllers/CAD/ConversionController.cs:line 53\n at lambda_method107(Closure , Object )\n at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask1 actionResultValueTask)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)\n at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.g__Awaited|26_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)”,“IdError”:“InternalError”}
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files.zip (5.98 KB)

2

Could you please specify the output file format as well? To what format you are trying to convert the attached file?

3

Apologies, I can’t remember, it was either a PDF, DWG or DXF.

4

@davidw_at_cardtrix.co.uk
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CADAPP-1374