Aspose Words page doesnt work

Aspose.Words App Product Family
1

Hi, when i open this page Convert DOCX To TXT Online i get

This page isn’t working

products.aspose.app is currently unable to handle this request.

HTTP ERROR 500

image.png (18.9 КБ)

2

@vohm
Thank you for the feedback. We appreciate your interest in our product.

We’re sorry to hear that you encountered an HTTP 500 error on the Convert DOCX To TXT page. Our team will investigate the problem.

We apologize for any inconvenience this may have caused.

3

@vohm
Thanks for your feedback.

We apologize for any inconvenience caused.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID: APPS-3659

As soon as this issue is resolved, you will be notified via this forum thread.

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

If you have any other questions, please write to us.
We will be glad to be of service to you.

4

@vohm

Thank you for your request.

The app is currently working correctly. Please check our app again - Convert DOCX To TXT Online.

I apologize for any inconvenience caused.

If you have any other questions, please write to us.
We will be glad to be of service to you.