When trying to extract 3D from PDF, after processing the file, the download link is broken, it points to https://products.aspose.app/3d/extractor
I tried extracting to different formats and had the same result.
When trying to extract 3D from PDF, after processing the file, the download link is broken, it points to https://products.aspose.app/3d/extractor
I tried extracting to different formats and had the same result.
Could you please share the source/problematic PDF? We’ll then investigate this scenario at our end.
@atir.tahir
Sure, here’s one of the PDF files I tried: barrel_bushing.pdf (75.5 KB)
I tried with other PDF files too and had the same issue.
Also tried on Chrome and Safari.
@rowam
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): THREEDAPP-2043
@rowam
We apologize for any inconvenience. The issue has been resolved; everything is back to normal.