LaTex to Docx: "# <= 10 files" warning shown despite only 1 uploaded file

[H1220]

Uploaded only 1 .tex file to be converted into .docx file. The warning showed up as below:
Number of files should be equal to or less than 10.
Please advise.
Thank you,
Martin

[atir.tahir]

@H1220

Can you please share the problematic TEX file? Are you using this web app for the conversion purpose?