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LaTex to Docx: "# <= 10 files" warning shown despite only 1 uploaded file

Uploaded only 1 .tex file to be converted into .docx file. The warning showed up as below:
Number of files should be equal to or less than 10.
Please advise.
Thank you,

1 Like


Can you please share the problematic TEX file? Are you using this web app for the conversion purpose?