I have the premium plan - why won’t it let me merge more than 10 word documents
@Jimk100189
Thank you for bringing your concern to our attention.
We understand how important it is for you to have access to the premium features, and we apologize for any inconvenience this may have caused.
Please give me some time to gather the necessary information.
@Jimk100189
Thank you for your patience.
I appreciate your understanding as I clarify the situation regarding your subscription. According to our sales team, you have purchased the Premium GroupDocs.Total App, which is causing the limitations you are experiencing with the Aspose App.
Additionally, it appears that you also have an active Free Subscription for Aspose app .
To resolve this, you have two options: you can either upgrade your Aspose App or choose to refund the GroupDocs App and purchase the Aspose App product instead.
Please let me know how you would like to proceed, and feel free to reach out if you have any further questions or need assistance.