I just submitted a pdf file and convert into a pptx file, but the pptx has many errors, esp. for numbers.
How can I report this problem to Aspose? Cannot find a way to report this problem with my pdf and converted pptx files.
To better assist you, could you please let us know if you’re experiencing this issue using the online app or the standalone API? This will help us investigate the problem more effectively.
Using this url to convert.
Thanks for the clarification. Could you please share the problematic PDF and the resultant Presentation files as well?
To report the issue to Aspose, you can either their official support page or their community forums. Generally speaking, Aspose does offer a support system with a ticketing system for you to report directly. You could go directly to their Aspose Support and report your issue with a description and the non-functioning PDF and PPTX files as attachments. Be sure to specify the real issue (e.g., issue with numbers) so they can investigate and assist you more. If you do not find any direct way, the forums can also be a great opportunity to raise it, and potentially get feedback from the community or the Aspose team.