**Originated From:** [https://products.aspose.app/cad/conversion/plt-to-pdf/navigation/errorReportForm](https://products.aspose.app/cad/conversion/plt-to-pdf/navigation/errorReportForm)
**Exception:** Internal Server Error [500].
"error" {"readyState":4,"responseText":"{\"Files\":null,\"DownloadFileLink\":null,\"StatusCode\":500,\"FileName\":null,\"FolderName\":\"76d67938-29dd-401f-b3ac-0d53d5918a87\",\"Status\":\"500 500\",\"Text\":null,\"FileProcessingErrorCode\":0,\"FileCount\":0,\"IsSuccess\":false,\"idError\":\"InternalError\",\"Message\":\"Image loading failed: Cannot open an image. The image file format may be not supported at the moment.\"}","responseJSON":{"Files":null,"DownloadFileLink":null,"StatusCode":500,"FileName":null,"FolderName":"76d67938-29dd-401f-b3ac-0d53d5918a87","Status":"500 500","Text":null,"FileProcessingErrorCode":0,"FileCount":0,"IsSuccess":false,"idError":"InternalError","Message":"Image loading failed: Cannot open an image. The image file format may be not supported at the moment."},"status":500,"statusText":"error"}
Error on zipping file System.ArgumentNullException: Value cannot be null. Parameter name: paths at System.IO.Path.Combine(String[] paths) at Aspose.App.Helpers.PathSafe.GenerateAndValidate(String baseDir, String[] parts) in D:\Code\ASP\aspose.cad.apps\Aspose.App\src\Aspose.App.API\Helpers\PathSafe.cs:line 25 at Aspose.App.Services.Error2Forum.Error2ForumService.d__4.MoveNext() in D:\Code\ASP\aspose.cad.apps\Aspose.App\src\Aspose.App.API\Services\Error2Forum\Error2ForumService.cs:line 103
Please share the problematic file and we’ll look into this issue.