Aspose.Diagram - disappeared file

Dears, I would like to know if is there any paid version of your Flowchart application?

My collegue created an account on your site and then she spent two days working on a diagram that disapeared…
Is there any hope you could revive her file, please?
If is necessary to set up a paid account, our company will gladly pay for it, please send us a link.
Thank you very much for your help and sending many regards from Prague, Czech Republic.
Monika Vasiliadu

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